FAQ

Frequently Asked Questions

General questions

As a tenant of JADE Living, you can expect respect and dignity, informed decision-making, timely responses to inquiries, regular communication and updates, and high-quality, professional service.

JADE Living must approve any changes or alterations to your rental unit before they are made.

No, you cannot sublet or assign your rental unit without written permission from JADE Living. JADE Living must approve any subletting or assignment of your rental unit before it can occur.

Most utilities, such as water, WIFI in common areas and Central Air Conditioning, are included in the monthly rent. However, residents are responsible for their electricity.

Yes, we offer indoor parking for an additional monthly fee. Lockers and bicycle storages are also available.

Yes, we are a pet-friendly community. There is a dog wash station on the ground floor and a dog park on the rooftop terrace. However, some restrictions may apply to some dog breeds. Contact us for more information.

There are no restrictions to rent at JADE Living. However, according to the laws of the province of Ontario. All applicants must be of legal age to rent an apartment. Please note we will perform a credit check as part of the application process.

Please fill out the contact form on our contact page to apply. Our leasing advisor will send you a link to fill out a credit check. Once the credit check is cleared, our leasing advisor will send you the necessary documents to revise and sign. The last step to reserving the unit is the security deposit.

Yes, we require a security deposit. The security deposit consists of 1st and last month’s rent and a key and fob deposit. The key deposit is refundable at the end of your lease term, subject to the condition of your unit.

Our rental units each come with window blinds, a fridge, a stove, an oven, a microwave, a dishwasher, a washer and a dryer. Tenants will need to furnish the rest of the unit themselves. Contact us if you have any questions.

The construction is currently on schedule as expected.

The price range for our apartments varies depending on the size and layout of the unit. Our Studios start from $1,700 to $1,880 per month, 1 Bedroom from $1,969 to $2,250 per month and 2 Bedrooms from $2,300 to $2,700 per month. Contact us for pricing and availability.

To contact JADE if you have questions or concerns, you can visit our contact page or call us at 613 857-5233; you can SMS or Call.