Privacy Policy

Effective Date: February 12, 2026

Last Updated: February 12, 2026

SEC 770 Somerset LP, a subsidiary of KTS Properties Ontario (Business Identification Number: 1000812723), with its principal office located at 101 – 265 Carling Ave, Ottawa, ON K1S 2E1, Canada (collectively referred to as “JADE Apartments,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website jadeliving.com (the “Website”) or interact with us in connection with our residential rental services.

By accessing or using this Website, you consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Website.

1. Definitions

For the purposes of this Privacy Policy:

“Personal Information” means information about an identifiable individual, as defined under the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation, including but not limited to your name, email address, telephone number, mailing address, and any other information that can be used to identify you.

“Non-Personal Information” means information that does not directly identify you, such as browser type, device type, aggregated usage data, and anonymized statistical data.

2. Information We Collect

2.1 Personal Information You Provide

We may collect Personal Information that you voluntarily provide to us when you:

(a) Submit a contact form or inquiry through the Website;
(b) Request information about available units or schedule a tour;
(c) Submit a rental application;
(d) Subscribe to newsletters or marketing communications;
(e) Communicate with us via email, telephone, or in person;
(f) Enter into a lease agreement with us.

The types of Personal Information we may collect include: your full name, email address, telephone number, mailing address, employment information, references, credit information (for rental applications), and any other information you choose to provide.

2.2 Information Collected Automatically

When you access our Website, we may automatically collect certain Non-Personal Information, including:

(a) IP address and approximate geographic location;
(b) Browser type, version, and language preferences;
(c) Operating system and device type;
(d) Pages viewed, time spent on pages, and navigation paths;
(e) Referring website or search terms used to find our Website;
(f) Date and time of your visit.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small data files stored on your device that help us understand how you use our Website. We use the following types of cookies:

(a) Essential Cookies: Required for the Website to function properly, including session management and security features;
(b) Analytics Cookies: Help us understand how visitors interact with our Website through services such as Google Analytics;
(c) Functional Cookies: Remember your preferences and settings to provide a personalized experience.

You may control or disable cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Website.

3. How We Use Your Information

We use the information we collect for the following purposes:

(a) To respond to your inquiries and provide information about available units;
(b) To process and evaluate rental applications;
(c) To manage and administer lease agreements;
(d) To communicate with you regarding your tenancy, including maintenance requests, building notices, and community updates;
(e) To send marketing and promotional communications (with your consent, where required);
(f) To improve and optimize our Website and services;
(g) To comply with legal obligations and enforce our Terms of Service;
(h) To detect, prevent, and address fraud, security issues, or technical problems;
(i) To maintain internal business records and for administrative purposes.

4. Disclosure of Your Information

We may share your Personal Information in the following circumstances:

(a) Service Providers: We may share your information with third-party service providers who perform services on our behalf, including website hosting, data analytics, email delivery, payment processing, credit checks, and customer service. These service providers are contractually obligated to protect your information and use it only for the purposes for which it was disclosed;

(b) Legal Compliance: We may disclose your information when required to do so by law, regulation, legal process, or governmental request, including to comply with the Residential Tenancies Act, 2006 (Ontario) and other applicable legislation;

(c) Protection of Rights: We may disclose your information when we believe disclosure is necessary to protect our rights, your safety or the safety of others, investigate fraud, or respond to a government request;

(d) Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your Personal Information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your Personal Information;

(e) Affiliates: We may share your information with our parent company, KTS Properties Ontario, and its affiliates for internal business purposes, including property management and administrative functions;

(f) With Your Consent: We may share your information for any other purpose with your express consent.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period may vary depending on the context of the processing and our legal obligations. When Personal Information is no longer required, we will securely destroy, erase, or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect your Personal Information from unauthorized access, use, alteration, or disclosure. However, no method of transmission over the Internet or method of electronic storage is one hundred percent (100%) secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

7. Your Rights Under Canadian Privacy Law

Under PIPEDA and applicable provincial privacy legislation, you have the following rights:

(a) Right of Access: You have the right to request access to the Personal Information we hold about you;
(b) Right to Correction: You have the right to request correction of any inaccurate or incomplete Personal Information;
(c) Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your Personal Information, subject to legal or contractual restrictions and reasonable notice;
(d) Right to Complaint: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated.

To exercise any of these rights, please contact us using the information provided in Section 12 below.

8. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to read the privacy policies of any third-party website you visit. This Privacy Policy applies only to information collected by our Website.

9. Children’s Privacy

Our Website is not intended for individuals under the age of eighteen (18). We do not knowingly collect Personal Information from children under eighteen (18) years of age. If we become aware that we have collected Personal Information from a child under eighteen (18), we will take steps to delete such information promptly.

10. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to help us understand how visitors use our Website. Google Analytics uses cookies to collect information about your use of the Website, including your IP address. This information is transmitted to and stored by Google on servers that may be located outside of Canada. Google may use this information for the purpose of evaluating your use of the Website, compiling reports on website activity, and providing other services relating to website activity and internet usage. For more information on how Google collects and processes data, please visit Google’s privacy policy. You may opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

11. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after any changes to this Privacy Policy constitutes your acceptance of such changes.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

SEC 770 Somerset LP
(a subsidiary of KTS Properties Ontario)
101 – 265 Carling Ave
Ottawa, ON K1S 2E1
Canada

Email: info@ktsproperties.ca
Phone: +1 (613) 704-6991
Website: ktsproperties.ca

You may also contact the Office of the Privacy Commissioner of Canada at:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, Quebec K1A 1H3
Toll-free: 1-800-282-1376
Website: www.priv.gc.ca